PRODUCT RECALL FOR CERTAIN SIZES OF TOURANCE NEXT AND TOURANCE NEXT 2

A recall campaign for certain sizes of Tourance Next and Tourance Next 2 has been initiated.

Under certain usage conditions (low-pressure riding, extra loads, specific road conditions, etc.), irregular tyre wear may develop, which, over time, may result in a tyre failure that may cause loss of control.

Please arrange an appointment with your Metzeler dealer so that the product can be replaced free of charge.



PRODUCT NAME
TOURANCE NEXT
TYRE SIZE
150/70R18 M/C 70V
TYRE IDENTIFICATION NUMBER (TIN)
(1)EB 0M X033
PRODUCTION WEEK
From 4816 to 2424
EXAMPLE
PRODUCT NAME
TOURANCE NEXT 2
TYRE SIZE
150/70R18 M/C 70V
TYRE IDENTIFICATION NUMBER (TIN)
(1)EB 0M 614L
PRODUCTION WEEK
From 3521 to 2624
EXAMPLE
PRODUCT NAME
TOURANCE NEXT 2
TYRE SIZE
150/70R18 M/C 70W
TYRE IDENTIFICATION NUMBER (TIN)
(1)EB 0M 410P
PRODUCTION WEEK
From 3522 to 3524
EXAMPLE


For more information, please contact a Metzeler dealer or contact us.



COUNTRY RECALL EMAIL METZELER CONTACT CENTER METZELER
Austria sales.office.de@pirelli.com +43 (0) 810-205571
Australia contactcentretyres.au@pirelli.com
sean.haney@pirelli.com
+61 1300 300 008
Belgium contactcentertyres.be@pirelli.com 02 - 510.10.00
Brazil sac.pneus@pirelli.com 0800 728 7638
Germany sales.office.de@pirelli.com +49 (0) 1802-309111
Spain cct.es@pirelli.com 902533533
France contactcentertyres.fr@pirelli.com  
United Kingdom contactcentertyresmoto.uk@pirelli.com 0345 609 4949
Indonesia jimmy.tanajaya@gmail.com 628113401008
India customercare.india@pirelli.com 911144128789
Mexico sac@pirelli.com 800-500-8667
Malaysia enquiry@seaap.com.my 60 362503411
Netherlands contactcentertyres.nl@pirelli.com 0900/33.44.550
Philippines jomarcega@gmail.com 63447662739
Poland bok.poland@pirelli.com 22 517 10 10
Portugal contactcentertyres.pt@pirelli.com +351 214 135 350
Romania garantii@pirelli.com  
Singapore enquiry@seatyres.com.sg +65 9789 9866 (Casey)
Switzerland contactcentertyres.ch@pirelli.com
Marco.DeCet@pirelli.com
+41 (0) 800164747
Thailand kittichai.pornperdprai@gmail.com 66 892 006 038
Taiwan, Province of China mzlt.info@gmail.com 886-2-29009741
Ukraine Contactcentertyres.ro@pirelli.com (004) 0800 800 838